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Haystar Flour Mill

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Terms and Conditions


The Following Terms, Together With Our Privacy Policy And Website Use Terms Apply To Your Access To And Use Of Our Online Shop And The Supply Of Goods Ordered Via Our Shop. By Ordering Goods From Our Online Shop, You Acknowledge That You Have Read, Understood And Agree To Be Bound By These Terms And The Other Documents Referred To.

While You Should Ensure You Are Comfortable With All Our Terms, Here Are Some Quick Links To Key Sections:


You May Buy Goods Offered Online By Us By Completing The Order Form Available On Our Website. To Buy Goods Via Our Website, You Must Be At Least 18 Years Of Age. By Placing An Order, You Confirm That You Are At Least 18 Years Of Age And That All Information You Provide Is Accurate, Complete And Not Misleading.

You Agree To Deal With Us In Good Faith And In Compliance With All Applicable Laws. We May Cancel Orders Where We Consider That You Have Not Dealt With Us In Good Faith Or Have Otherwise Breached Applicable Laws, Even If The Order Has Been Confirmed And A Credit Card Charged. If Your Credit Card Is Charged For The Purchase And We Cancel The Order, We Will Notify You And Credit Your Credit Card Account For The Amount Charged, Less Delivery Charges And Applicable Taxes And Duties, At Our Discretion.


You Must Register With Our Website To Be Able To Make Purchases From Our Online Store. Once You Submit An Order, You Cannot Cancel It. All Orders Are Subject To Acceptance By Us, At Our Discretion.

Special Offers

We May Provide Special Offers In Relation To Our Goods From Time To Time. At Any Time, We May Terminate Any Special Offer Without Advance Notice. If Terminated, A Special Offer Will Continue To Apply To Goods You Ordered In Good Faith In Accordance With These Terms Before The Special Offer Was Terminated.


All Prices Are In Indian Rupees. Prices Include Taxes Unless Indicated Otherwise But Exclude Delivery Charges And Other Taxes, If Applicable. All Prices Are Subject To Change Without Notice.


The Full Payment For Your Order (Including The Product Price And Applicable Delivery Charges) Is Deducted From Your Credit Card On Completion Of Your Order. Delivery Will Commence Once Payment Has Been Processed/Validated. We Accept Payment By Visa, MasterCard And American Express. Credit Card Details Are Processed Using At Least SSL 128 Bit Encryption And Are Not Stored By Us.

Large Transactions May Involve Additional Screening And We Will Require Confirmation On Key Details Before We Proceed To Fill The Order. In This Event, We Will Contact You. In Some Cases This May Delay Your Order By A Short Period.


From Time To Time There May Be Errors On Our Website Such As Wrong Pricing, Wrong Descriptions And Offers For Products That Are Not Available Or Are No Longer Available. Despite Anything Else In These Terms, To The Extent Legally Permitted, We May Decline Or Cancel Any Orders That Are Affected By The Error, Even If The Order Has Been Confirmed And A Credit Card Charged. If Your Credit Card Is Charged For The Purchase And We Cancel The Order, We Will Notify You And Credit Your Credit Card Account For The Amount Charged.


All Goods Are Offered For Sale Subject To Available Stock. If An Item Is Out Of Stock, We May Contact You To Offer A Substitute. If You Do Not Accept A Substitute Item And Your Credit Card Has Been Charged For An Item That Is Out Of Stock, We Will Cancel Your Order And Issue A Credit To Your Credit Card Account In The Amount Charged. If You Order Goods And Some Are Not In Stock, You Agree That We May Fill That Part Of Your Order For Which Stock Is Available.

Privacy Policy


We Value The Trust You Place In Us. That’s Why We Insist Upon The Highest Standards For Secure Transactions And Customer Information Privacy. Please Ready The Following Statement To Learn About Our Information Gathering And Dissemination Practices.


Our Privacy Policy Is Subject To Change At Any Time Without Notice. To Make Sure You Are Aware Of Any Changes, Please Review This Policy Periodically.

By Visiting This Website You Agree To Be Bound By The Terms And Conditions Of This Privacy Policy. If You Do Not Agree Please Do Not Use Or Acess Our Website.

- By Mere Use Of The Website, You Expressly Consent To Our Use And Disclosure Of Your Personal Information In Accordance With This Privacy Policy. This Privacy Policy Is Incorporated Into And Subject To The Terms Of Use.

1. Collection Of Personally Identifiable Information And Other Information

When You Use Our Website, We Collect And Store Your Personal Information Which Is Provided By You From Time To Time. Our Primary Goal In Doing So Is To Provide You A Safe, Efficient, Smooth And Customized Experience. This Allows Us To Provide Services And Features That Most Likely Meet Your Needs, And To Customize Our Website To Make Your Experience Safer And Easier. More Importantly, While Doing So We Collect Personal Information From You That We Consider Necessary For Achieving This Purpose. In General, You Can Browse The Website Without Telling Us Who You Are Or Revealing Any Personal Information About Yourself. Once You Give Us Your Personal Information, You Are Not Anonymous To Us. Where Possible, We Indicate Which Fields Are Required And Which Fields Are Optional. You Always Have The Option To Not Provide Information By Choosing Not To Use A Particular Service Or Feature On The Website. We May Automatically Track Certain Information About You Based Upon Your Behaviour On Our Website. We Use This Information To Do Internal Research On Our Users' Demographics, Interests, And Behaviour To Better Understand, Protect And Serve Our Users. This Information Is Compiled And Analysed On An Aggregated Basis. This Information May Include The URL That You Just Came From (Whether This URL Is On Our Website Or Not), Which URL You Next Go To (Whether This URL Is On Our Website Or Not), Your Computer Browser Information, And Your IP Address.

2. Use Of Demographic / Profile Data / Your Information

We Use Personal Information To Provide The Services You Request. To The Extent We Use Your Personal Information To Market To You, We Will Provide You The Ability To Opt-Out Of Such Uses. We Use Your Personal Information To Resolve Disputes; Troubleshoot Problems; Help Promote A Safe Service; Collect Money; Measure Consumer Interest In Our Products And Services, Inform You About Online And Offline Offers, Products, Services, And Updates; Customize Your Experience; Detect And Protect Us Against Error, Fraud And Other Criminal Activity; Enforce Our Terms And Conditions; And As Otherwise Described To You At The Time Of Collection.

In Our Efforts To Continually Improve Our Product And Service Offerings, We Collect And Analyse Demographic And Profile Data About Our Users' Activity On Our Website

We Identify And Use Your IP Address To Help Diagnose Problems With Our Server, And To Administer Our Website. Your IP Address Is Also Used To Help Identify You And To Gather Broad Demographic Information.

We Will Occasionally Ask You To Complete Optional Online Surveys. These Surveys May Ask You For Contact Information And Demographic Information (Like Zip Code, Age, Or Income Level). We Use This Data To Tailor Your Experience At Our Website, Providing You With Content That We Think You Might Be Interested In And To Display Content According To Your Preferences.


A "Cookie" Is A Small Piece Of Information Stored By A Web Server On A Web Browser So It Can Be Later Read Back From That Browser. Cookies Are Useful For Enabling The Browser To Remember Information Specific To A Given User. We Place Both Permanent And Temporary Cookies In Your Computer's Hard Drive. The Cookies Do Not Contain Any Of Your Personally Identifiable Information

3. Security Precautions

Our Website Has Stringent Security Measures In Place To Protect The Loss, Misuse, And Alteration Of The Information Under Our Control. Whenever You Change Or Access Your Account Information, We Offer The Use Of A Secure Server. Once Your Information Is In Our Possession We Adhere To Strict Security Guidelines, Protecting It Against Unauthorized Access.

4. Your Consent

By Using The Website And/ Or By Providing Your Information, You Consent To The Collection And Use Of The Information You Disclose On The Website In Accordance With This Privacy Policy, Including But Not Limited To Your Consent For Sharing Your Information As Per This Privacy Policy.

If We Decide To Change Our Privacy Policy, We Will Post Those Changes On This Page So That You Are Always Aware Of What Information We Collect, How We Use It, And Under What Circumstances We Disclose It.

Refund and Cancellation Policy

 If You Receive Any Goods In A Damaged Condition, We May Issue You A Credit In The Amount Paid For The Goods In The Same Mode Of Payments Or Send Replacement Goods At Our Discretion If You Notify Us Within 7 Days Of The Delivery Date And In Case Of Non Delivery Of Product Then Money Will Be Refund Within 7 To 10 Working Days. We May Ask You To Provide Proof Of The Damage, As A Condition Of Replacement. In Case Of Failure From Your Side The Product Cannot Be Cancelled. 

Delivery and Shipping Policy


We Ship Within INDIA Only.  It Is Your Obligation To Enter The Correct Delivery Address Details At The Time Of Ordering. We Are Unable To Deliver To A P.O. Box.

We Use All Reasonable Efforts To Dispatch Orders Within same or in 1-2  Business Days Of The Purchase Date. Most Orders Should Arrive Within 10 To 14 Business Days After Dispatch Depending On The Destination. It Is Your Responsibility To Inform Us Promptly If An Order Does Not Arrive Either By Emailing Or Calling 09033108472. Once We Learn An Order Has Not Arrived Within A Reasonable Period We Will Lodge An Enquiry With The Courier And Advise You Of Any Issues That Are Discovered.

We Are Not Liable For Any Loss Or Damage Resulting From Late Delivery Or Non-Delivery And Late Delivery Does Not Entitle You To Cancel Your Order. You Have The Option To Have Your Item Delivered With Or Without A Signature Of Receipt. If You Choose To Have The Item Delivered Without A Signature Of Receipt You Are Responsible For Any Loss Or Damage After Delivery.

If You Choose To Sign For Your Item You Will Generally Need To Be Available Between 7.00am And 5:00pm To Receive The Delivery. You Have The Option To Choose A Different Delivery Address Than Your Billing Address.